WannaDate? Complaints Policy
Last updated July 2, 2026
How to Report Content Violations and Complaints.
HOW TO MAKE A COMPLAINT
If you would like to make a complaint about our website content, contact us via email at [email protected].
Review Timeline: We target review and resolution within 7 business days, unless a longer period is reasonably necessary based on the complexity of the complaint (in which case we will notify you of the delay and expected timeline). Outcomes of investigations/reviews will be communicated to the complainant.
COMPLAINT REVIEW PROCESS
Steps for Review:
- Submission: Submit your complaint via email to [email protected]
- Acknowledgment: We generally acknowledge complaints within 1 business day
- Review: Our team will review the complaint and investigate the reported content
- Resolution: We target resolution within 7 business days
- Communication: You will be notified of the outcome of the investigation
WHAT CAN BE REPORTED
You may report content that may be illegal or otherwise violates our standards, including but not limited to:
- Content that violates our Terms of Service
- Content that violates our Community Guidelines
- Illegal content or activity
- Content depicting non-consensual activity
- Content involving minors or underage individuals
- Harassment, threats, or abusive content
- Copyright infringement
- Any other content that violates applicable laws or our policies
POTENTIAL OUTCOMES OF INVESTIGATIONS
After reviewing your complaint, the following outcomes are possible:
- Content Removed: The reported content is found to violate our policies and is removed from the platform.
- Warning Issued: The content creator receives a warning, and the content may be modified or monitored.
- Account Action: The account may be suspended or terminated if violations are severe or repeated.
- No Violation Found: The content is found to comply with our policies and no action is taken.
APPEALS PROCESS
Appeals or requests for any decision made should be presented to [email protected].
If you disagree with the outcome of a complaint review, you may appeal the decision. Appeals are reviewed independently of the original decision where staffing allows, or escalated to a senior reviewer.
If you remain unsatisfied after the internal appeal process, you may contact your state attorney general's office or the Federal Trade Commission (FTC) at https://www.ftc.gov/complaint.
HOW TO SUBMIT A COMPLAINT
Required Information
To help us process your complaint efficiently, please include:
- Your contact information (name, email, phone)
- Description of the content you are reporting (URLs, usernames, screenshots)
- Reason for complaint - why you believe the content violates our policies
- Any supporting evidence (screenshots, links, etc.)
Submit Your Complaint
Email: [email protected]
Please use the subject line: "Website Content Complaint"
ADDITIONAL INFORMATION
We take all complaints seriously and are committed to maintaining a safe and compliant platform. All complaints are reviewed by our compliance team.
For questions about this policy or the complaints process, please contact us at [email protected].
Related policies: Appeals & Takedown (/appeals-takedown), DMCA Policy (/dmca), Report a User (/report), Online Dating Safety Policy (/online-dating-safety).