Back to Home

Platform

Frequently Asked Questions

Real-date-first social dating — your questions answered

Getting started

What is WannaDate?

WannaDate? is a real-date-first social dating platform for adults 18+. We connect Date Seekers and Date Companions for planned in-person meetups — not endless swiping. Inclusive for all orientations and gender identities. U.S. sign-ups open nationwide.

How does WannaDate? work?

Browse profiles, send a date request (or review winks first), chat in-app to plan your meetup when accepted, then meet in person. After your date, both members can leave reviews to help the community.

How does WannaDate? differ from swipe apps?

We are built for real meetups: browse profiles, send a date request, chat to plan logistics, then meet in person. A dating app should lead to a real date — not endless matching that relies on hope and goes nowhere.

What are Date Seekers and Date Companions?

Date Seekers browse and send date requests to companions they want to meet. Date Companions build a profile and accept or decline requests — they choose who they meet. Both roles are welcome; pick yours at signup.

How do I use WannaDate? on my phone?

Open wannadate.app in your mobile browser and add it to your home screen for quick, app-like access. On iPhone use Safari (Share → Add to Home Screen); on Android use Chrome (menu → Install app or Add to Home screen). Full step-by-step instructions are on this page under Mobile app.

Tokens & billing

How do tokens work?

You get 3 free tokens after you verify your email. Date Seekers send date requests for free — you are only charged 1 token when a companion accepts. Both sides use 1 token on accept. Declined or cancelled before accept? No charge. If the other member cancels after accept, you get your token back. Tokens pay for platform access, not dates.

Is my payment secure?

Yes. Platform fees (tokens and Premium) are processed securely through Authorize.net. We never store your full card number on our servers.

Can I cancel a pending date request?

Yes. You can cancel a pending date request at any time with no token charge. After a request is accepted, cancellation policies apply — see our Refund Policy for details on token refunds.

What is Premium and how is it different from tokens?

Premium includes unlimited tokens, ad-free browsing, premium browse filters (rating, recently active, interests, email-verified only, unseen-only), profile boost, priority support, who viewed me, read receipts in chat, a Premium badge, unlimited favorites and photos, unlimited winks for Date Companions (up to 100/day), and advanced analytics — cancel anytime. Pay-as-you-go token packs are ideal if you date occasionally; Premium suits active members who want unlimited access and exclusive tools.

How do refunds work for tokens or Premium?

Automatic token refunds apply when the other member cancels after accept. For purchase refunds (token packs or Premium), contact support with your transaction details. We may offer card refunds, token credits, or Premium extensions per our Refund Policy.

Winks & dates

What are winks?

Winks let you show interest before sending a full date request. Date Companions can send winks to signal interest; Date Seekers can review winks in their inbox and connect only if they choose. Free Date Companions can send up to 3 winks per day; Premium Date Companions get unlimited winks (fair-use cap of 100 per day).

Does WannaDate? handle money between members?

No. WannaDate? charges platform-access fees only (tokens and Premium) and never facilitates, brokers, or processes any payment between members. We have zero tolerance for paid dating, escorting, allowances, or other transactional arrangements. Date Style Level simply describes the vibe of a date (from casual to upscale), not a price.

What is in-app chat for?

Chat opens after a date request is accepted and is for planning your meetup — time, place, and logistics. It must not be used to negotiate money, gifts, allowances, or services.

What are Date Style Levels on profiles?

Date Style Levels (1–5) and date expectations on profiles are informational only. They help members understand date preferences; they are not pricing or service tiers managed by WannaDate?.

Safety & support

How do I stay safe?

Meet in public places, tell a friend your plans, and report or block anyone who makes you uncomfortable. See our Safety page for a full guide to safer dating on WannaDate?.

How do I report a problem or another member?

Use Report Issue in the footer, visit a member's profile and tap Report User, or contact support directly. Our team reviews reports promptly and may suspend accounts that violate community guidelines.

What happens if someone doesn't show up?

If a member misses a scheduled date without notice, report it through our support system. We investigate reports and work toward resolution, which may include token refunds or account action per our policies.

Can I remain anonymous?

Your contact details are not shared publicly on the platform. Only information needed to plan a meetup is visible to matched members. Read our Privacy Policy for how we handle your data.

Referrals & account

How does the referral program work?

Each member gets a unique code to share with friends. When someone signs up with your code and verifies their email, they receive 3 bonus tokens (6 total including the 3 free signup tokens). You receive 3 bonus tokens after they have been active for 7 days. See our Referral Program Terms for full rules and limits.

Can I post my referral code on coupon websites?

No. Public distribution on coupon aggregators, spam channels, or mass unsolicited outreach is prohibited and may result in revoked rewards. Share your code directly with people you know.

How do I contact support?

Visit our Contact page to reach the support team. Premium members receive priority support. Include your account email and a clear description of your issue for the fastest response.

Mobile app (home screen)

WannaDate? runs in your mobile browser and can be saved to your home screen for app-like, full-screen access. There is no separate App Store or Play Store download — you add the website to your phone once and open it from an icon like any other app.

iPhone (Safari)

  1. Open Safari and go to wannadate.app (iPhone home-screen install works in Safari — not inside Instagram, TikTok, or other in-app browsers).
  2. Sign in if you already have an account.
  3. Tap the Share button at the bottom of Safari (square with an arrow pointing up).
  4. Scroll the share sheet and tap "Add to Home Screen".
  5. Tap "Add" — the WannaDate? icon appears on your home screen and opens without the Safari address bar.

Android (Chrome)

  1. Open Chrome and go to wannadate.app.
  2. Sign in if you already have an account.
  3. Tap the menu (three dots) in the top-right corner, then choose "Install app" or "Add to Home screen" (wording varies by phone).
  4. Confirm when prompted — the icon appears on your home screen or in your app drawer.
  5. If Chrome shows an Install app banner at the bottom of the page, you can tap that instead.

Tips

  • On iPhone, use Safari — Chrome and other browsers on iOS cannot add to the home screen the same way.
  • A regular bookmark is not the same as a home-screen install; the home-screen icon opens WannaDate? full screen.
  • If the icon looks outdated after a site update, remove it and add it again from Safari or Chrome.

Still have questions?

FAQ | WannaDate? Social Dating